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SST Complete Support Service Subscription (1 Computer, 1 Year)

Reference: SSTCSSA

Condition: New product

Get remote support for your computer and any device that interacts with your computer. Includes SST Managed Antivirus Software. You can use your support service appointment for things like:

Trouble Shooting
Software Installation and Upgrades
Software maintenance

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SST Complete Support Service Subscription (1 Computer, 1 Year)
Get remote support for your computer and any device that interacts with your computer. Includes SST Managed Antivirus Software. You can use your support service appointment for things like:
Trouble Shooting
Software Installation and Upgrades
Software maintenance
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Complete Support Service Features

Support for all your computer needs - including devices that interact with your computer
Maintenance, Windows updates, Driver updates, and software installation or upgrades
Stop annoying pop-up messages and remove most viruses (not all viruses can be removed by remote connection)
SST Managed Antivirus Software & Remote Take Control feature – This means that in many cases there is no need for you to be present during your remote support appointment. Just turn on your computer and connect to the internet before your scheduled appointment and let us do the rest!
Access to U.S.-based certified technicians 5 days per week Monday - Friday
Scheduling by appointment or next available technician on the same day or next business day
The plan covers service for 1 computer and cannot be switched among multiple computers
Unlimited remote technical support for this 1 computer. Coaching sessions are not included.
After hours appointments may be available on a per case basis at the premium rate of $95 per hour
1-year service agreement required

Includes SST Managed Antivirus Software - Biofeedback Software Compatible

Advanced protection against online threats

Seriously Smart Technologies provides leading-edge proactive antivirus that is easily installed and managed by the professionals at SST. Our managed antivirus prevents threats without bogging down your system or interfering with other applications.

Our antivirus support includes the following:

Real-time protection against online threats like rootkits, Trojans, viruses, spyware, and other malicious software
Automatic updates to retrieve the latest malware definitions
Automatic virus scans
Remote technical support with Remote Take Control feature
24/7 built-in monitoring system that reports to SST’s internal Managed Antivirus Dashboard

SST Managed Antivirus is for Windows-based computers only.

This item is non-refundable. 1-year service agreement required.

Prices subject to change at the time of renewal, All price increases will have a minimum of a 30-day advanced notice.

See "Details", “Terms of Service” and “FAQ’s” for exact details below in downloadable PDF format. See the downloads section on this page.

Upon purchasing your appointment for installation will be scheduled automatically and an email notification of the date and time will be sent to you. If the date and time selected are inconvenient please use the "Reschedule" link in the email to select a date and time more convenient for you.

Reviews

Grade

Tina Miller 10/28/2019

Great service!

I have had this support for over 2 years and wouldn’t want to be without it. SST takes care of all my technical issues with my computer. I highly recommend this package!

Grade

P.R. 08/13/2019

Leave it to the EXPERTS!

Jaden came online and did our monthly maintenance session. He is so polite and knowledgeable. I look forward to his call each month, it gives me peace of mind. I used to worry about getting all the
maintenance done, messing something up, calling Christi to fix, but now I don’t worry. I do what I can and leave the rest to the EXPERTS. They work so fast!

Grade

Cathy B 01/04/2017

Great Experience

I have been a Biofeedback Practitioner since 2005 and also have helped many people acquire SCIO, Indigo, and Eductor Devices.

There are very few humans on this planet that know, understand and can test and fix our biofeedback software and hardware. I had the opportunity to converse with Ron Verhaeghe while he was remotely testing, checking, and fixing my software using Teamviewer over the internet. So cool!! I am watching all these processes happening on my computer right in front of me, and I have Ron explaining in simple terms things that I always considered "Technical Mysteries". He found out that I had a few things in my software that had gotten corrupted somehow, so he replaced the files, and fixed the problem while I watched. I really appreciated that.

I recommend that we all watch 'Ron's Rules' (The Computer Maintenance videos) and do the maintenance he tells us to do as we all need our computers to work at their best! When SST makes the Quantum Computers, they only install what we need, where most other computer companies have 30 or more unnecessary programs that only eat up the computers memory and make everything run slow. They setup the bottom task bar so that it has your most commonly used program shortcuts, like the maintenance programs (defraggler, disk cleanup, and ccleaner) along with my biofeedback software icons. It makes things so easy because I dont have to search for them, I have everything I need right there. I love it! Ron told me they also spend a lot of time making sure all the Windows settings are adjusted so that the computer is running in High Performance mode, because our biofeedback software will work better that way. All other computer companies setup their computers for lower power consumption for the purpose of longer battery life, which really isn't a good situation for Biofeedback.

Whether you bought your device for personal or professional use, do the simple maintenance steps that "Ron's Rules" recommends, it really helps. For Professionals please consider getting this yearly package as you can likely have your problems fixed without having to send the computer or biofeedback device out for repairs, which sometimes can leave you out of work for several weeks.

Now I can go run a session.

Cathy Bliss, CBT, HTC, QBS

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