Seriously Smart Technologies General Warranty*
Congratulations on your recent purchase from Seriously Smart Technologies. We are grateful you purchased your merchandise from us and look forward to enhancing your quantum journey.
However, should this merchandise fail in normal use or arrive damaged, this warranty offers you full protection for a period of 12 months from the date of purchase.
Seriously Smart Technologies carries a 12 month original manufacturer’s guarantee to be free from defects in manufacture. If your product should fail to operate during normal use within this covered period Seriously Smart Technologies will either repair or replace the product at our discretion. “Normal Usage” means when correctly installed, maintained and protected from deliberate or accidental damage. This does not cover products or deliveries from suppliers other than Seriously Smart Technologies. The QXCI/EPFX/SCIO Device and computer IS NOT covered under this warranty but have a separate manufacturer’s warranty.
FREIGHT AND SHIPPING EXPENSES
All shipping and handling charges to and from Seriously Smart Technologies are the responsibility of the purchaser.
When you ship your product to Seriously Smart Technologies you must include a copy of your original invoice / sales receipt and your RMA(returned material authorization) including a short written description of the problem or malfunction.
This warranty covers your product under normal operations and normal circumstances. It does not cover malicious damage due to improper installation, improper electrical supply or power surge, dropped product, theft, abuse, misuse, vandalism, fire or natural disaster.
This warranty applies to all qualified merchandise returns within the Canada, United States, and International.
There is a 30 DAY RETURN policy on most merchandise purchased from North American clientele.**
There is a 45 DAY RETURN policy on most merchandise purchased from International clientele.**
BioEnergy Patches, vSculpt, Photonic Gel, Webinars, Training Recordings, USBs, DVDs, and CDs, Extended Warranties, Antivirus Software, Complete Support Packages and all other software are non-refundable purchases UNLESS they are faulty at which time they must first be returned to Seriously Smart Technologies before a replacement can be issued.
All returned merchandise must be in the original packaging.
All returned merchandise must be accompanied by an original sales receipt and original courier packing slips.
All merchandise must be in a sellable condition in order to receive a full product refund or credit.
All merchandise must be returned with the return deadlines stated in order to receive a full product refund or credit.
All shipping and handling costs are the responsibility of the purchaser.
Some merchandise may require a restocking fee. Restocking fee will be listed in the item description where applicable.
If an item you have purchased goes on sale you may request a price adjustment if 1) the item has not shipped yet or 2) the item has shipped within the last 7 days and the sale is still ongoing. Price adjustments will not be made if any other discounts, coupon codes, or vouchers were used on the purchase.
FINAL INVENTORY CLEARANCE TERMS
All sales are final. No returns, refunds, or exchanges.
* Individual Product Warranties Supersede this General Warranty. See your items packaging for details on Individual Product Warranties.
** Some exclusions may apply to return policy. See website item description for exclusions if applicable.